1. Business and acceptance
NYS Home Inspector is the website and DBA name used by Chen Chung Weng (Tony) for the services described on this site. By using the website or submitting a request, you agree to these terms and the Privacy Policy. If you do not agree, do not use the website.
2. Accounts and submitted information
You must provide accurate, current information and protect your login credentials. You are responsible for activity performed through your account and must notify us promptly if you suspect unauthorized access.
You represent that you are authorized to request services for the property and to provide the submitted address, occupant, access, photograph, report, and compliance information.
3. Requests, estimates, and scheduling
An online request is not an accepted appointment, final price, or guarantee of availability. Service is confirmed only after scope, access, timing, price, safety conditions, and any required agreement are accepted. Appointments may be rescheduled or declined when conditions are unsafe, inaccessible, outside the agreed scope, or legally restricted.
4. Pest-control services
Pest-control work is performed according to the agreed treatment plan, applicable law, product labeling, and safety instructions. Customers must follow preparation, access, occupancy, pet, ventilation, sanitation, follow-up, and re-entry instructions. Results can depend on building conditions, sanitation, neighboring units, access, infestation severity, and customer cooperation; complete or permanent elimination is not guaranteed unless expressly stated in a written agreement.
5. Inspection, XRF, and HPD-related services
An inspection or XRF report describes conditions and accessible areas within the agreed scope at the time of service. It is not a warranty that every defect, hazard, concealed condition, or future condition has been identified.
HPD lead or mold violation assistance may include inspection, testing, documentation, coordination, or remediation support. Only the responsible government authority determines whether a violation is corrected, dismissed, or closed. We do not guarantee an agency outcome or deadline.
6. Reports, photographs, and portal access
Reports and photographs are prepared for the requesting client and agreed purpose. Do not alter a report or present it as covering a different property, date, area, or scope. Portal access may be suspended to protect security, comply with law, or investigate misuse.
7. Communications and marketing
You agree to receive communications needed to respond to an inquiry, administer an account, schedule service, address safety issues, or deliver reports. Promotional communications are separate. Where required, they will be sent only after appropriate consent, and you may opt out without affecting your ability to purchase services.
8. Website availability and liability
The website may occasionally be unavailable or contain errors. To the maximum extent permitted by law, the website is provided as available, without warranties that it will be uninterrupted or error-free. Nothing in these terms excludes rights or liability that cannot legally be excluded. Any service-specific warranty, limitation, cancellation policy, or dispute term must be stated in the applicable written agreement.
9. Governing law and changes
These website terms are governed by New York law, without limiting any mandatory consumer rights. We may update them as services or legal requirements change. Continued use after revised terms are posted means you accept the revised website terms.